Oxfam helps 11.6m people worldwide with growing contribution from e-commerce and donated goods

Oxfam has seen rapid growth in its online shop, with a 22 percent increase in sales in the last financial year, according to its annual report published today. 

Oxfam’s high street shops and other retail activities also performed well with an increase in net income to almost £20m through the growth in sales of donated goods, ethically sourced products and Oxfam Unwrapped virtual gifts.

Mark Goldring, Oxfam GB Chief Executive, said: “E-commerce is an exciting area of growth for Oxfam. We have seen a spike in sales as more and more of our high street shops list products for sale online – growth which looks set to increase even further this year and raise even more vital funds to fight poverty and injustice around the world.”

To support the continued development of the online shop, Oxfam is providing digital skills training to shop volunteers and staff, and investing in new technology to help shops list items online and to improve the look, feel and marketing of the online shop.

Oxfam, which was founded 75 years ago last month, was the first to sell second-hand donated goods on its own website and has seen its e-commerce business grow significantly since its launch 10 years ago. The Oxfam Online Shop is the UK’s biggest charity shop, boasting over 130,000 unique finds, from vintage and designer fashion to antiquarian books, records and CDs, chocolates and toiletries. Over 300 Oxfam shops now sell donated items through the online shop.

Goldring said: “From the UK’s first ever charity shop to the first online shop, Oxfam continues to strive to take advantage of innovation and be at the forefront of developments. But we couldn’t raise so much money for our life-saving work if it wasn’t for the extraordinary efforts of more than 27,000 volunteers, whose tireless support we are hugely indebted to.”

Last year saw the second highest amount of public donations ever received - £114.8m, superseded only in the aftermath of the 2004 Asian Tsunami. The increase in revenue has enabled Oxfam to help 11.6 million people over the last year - more than the combined populations of London and Paris - with humanitarian relief and assistance to help them escape poverty. In Yemen, for example, Oxfam helped a million people by providing them with clean, safe water and helping them to buy food for their families.

Goldring said: “Thanks to the amazing support of the British public we’ve been able to help millions of people to keep their families safe from conflict and disaster and given more people in poverty the hope and support they need to build a better future.

"In such worrying times, with so many people affected by conflict, violence and war around the world, this support is needed more than ever."



Amitabh Bachchan volunteering at an Oxfam shop

Amitabh Bachchan volunteering at an Oxfam shop

Image by allispossible.org.uk

The Oxfam Annual Report 2016/17 for the 12-month period ending 31 March 2017 will be available to download at:www.oxfamannualreview.org.uk

Oxfam’s overall income for 2016/17 was £408.6m, down slightly from 2015/16’s record level of £414.7m.

Oxfam responded to 31 humanitarian emergencies, providing aid to 8.6m people including: 
· Helping over one million people in Yemen, by providing water and giving cash or vouchers to families to enable them to buy food. 
· Providing life-saving assistance to 600,000 people in South Sudan, including food distributions and access to safe and clean water. 
· Reaching 365,000 people in Iraq, by providing water to entire refugee camps and surrounding towns and villages.
· Providing water to over 400,000 people affected by drought in Ethiopia. 

Oxfam’s long development work across the world has helped: 
· Nearly two million people have improved access to clean water and sanitation facilities.
· Around 350,000 people to improve their crops, good or services and access to markets.
· 85,000 people to improve their lives through innovative ways to tackle climate change.
· And more than 500,000 women increased their ownership of land and assets thanks to Oxfam’s support. 

Oxfam has 630 high street shops across the UK selling donated fashion, books, music, home wares and new products that are supported by a workforce of more than 23,000 shop volunteers. Oxfam launched the UK's first online charity shop in 2007. 

‘Sourced by Oxfam’ is a range of ethically sourced products carefully selected from pioneering suppliers who put people before profit, and produce quality products with the emphasis on small-scale production and sustainable materials. 

Oxfam is a global humanitarian, development and campaigning organisation working with others to overcome poverty. From life-saving emergency response to life-changing development projects and campaigning for lasting change, Oxfam works in over 90 countries as part of the Oxfam International confederation to tackle poverty at its roots. 

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